Privacy Policy

Therapy Within, Privacy Policy

We value the trust you place in Therapy Within and want you to be aware of the safeguards we have in place to respect your privacy and to manage our client relationship with you.

Collecting Personal Information

When you visit the Site, we collect information about your device, your interaction with the Site, and the information necessary to process your sessions. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

The information we collect.

Therapy Within may collect the following personal identifying and nonpublic information on this website. 

Name, address, and phone number.

Gender and year of birth

Email address.

Credit card number information, including associated billing zip code and expiration date.

Other personal identifying information (e.g. any personal information on a client’s intake document).

Payment Information

Therapy Within collects payment information for your hypnotherapy session but does not store it on its servers. Your Payment information is securely communicated to and processed via e-commerce software providers such as PayPal, Square, Clover, or others. All personal information collected for a session is used to fulfil that request. 

What do we use your information for?

We use your personal information to respond to your requests. For instance, we may use it to confirm your scheduled appointment, contact you about documents, send you email alerts, send you session transformation recordings, and provide you with other related session information.

To add to your experience. We may use your personal information to personalise your experience when interacting with Therapy Within. We may present products and links tailored to you. 

To respond to law enforcement officials. We may share your personal information if law enforcement officials or judicial authorities require it.

We may use or share your information, including without court process, in matters involving personal or public safety claims or in litigation where the information is pertinent. 

We may also use or share your information to enforce our terms and conditions, to protect our operations or those of any of our affiliates, or to protect our rights, privacy, safety, or property and that of our affiliates, you, or others.

To look for security breaches. We may use and disclose personal information to investigate security breaches or otherwise work with authorities in a legal matter.

To use information that does not identify you. If information does not personally identify you, we may use and share it for any purpose except as limited by applicable law. This includes information described in the “Cookies and other technologies” section. To the extent we are required to treat such information as personal under applicable law, we may use it for all the purposes we use and disclose personal information.

To combine information. We may combine information that does not personally identify you with personal information. If we do, we will treat the combined information as personal information for as long as it stays combined.

Protecting your information

Therapy Within understands that your information's security, integrity, and confidentiality are critical to you. This is what we do to protect it. 

We seek to use technical, administrative, and physical security measures to protect your personal information from unauthorised access, disclosure, use or changes.

We regularly review our security practices, test our website regularly to mimic attempts to breach our security, and have robust disaster recovery plans in place. Despite our best efforts, note that security measures could be better and 100% secure.

Do we use cookies?

We do not use “permanent” cookies, a file placed on a visitor’s hard drive that allows the website to monitor the individual’s visits to the site.

To assist you and to make sure that we give you the information that applies to you, we use a “temporary-session cookie.” These temporary cookies are deleted when your Internet visit ends. No information about you is maintained on your computer due to a temporary session cookie.

Do we disclose any information to outside parties?

Therapy Within does not sell, trade, or otherwise transfer your personally identifiable information to outside parties without permission. This does not include trusted third parties who assist us in operating our website. 

This site may contain links to third-party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our site. Other sites accessible through our site via links or otherwise have their privacy policies. We are not responsible for the privacy policies or practices of third parties.

We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or other parties’ rights, property, or safety.

Other Websites and Apps

Therapy Within's website may contain links to or otherwise make available third-party websites, services, or other resources not operated by Therapy Within or on our behalf (“Third-Party Services”). Therapy Within is not responsible for the privacy practices, content, or accuracy of the Third-Party Services. We also don’t review or endorse their content or the products or services they describe.

Therapy Within is not responsible for the privacy or security of any information you provide to them or their handling of information. We recommend you review the privacy policy of any third party to whom you provide personal information online.

In addition, Therapy Within is not responsible for other organisations' information, collection, use, disclosure or security policies and practices. These include companies such as Apple, Google, Microsoft, RIM, or any other app developer, app provider, operating system provider, wireless service provider, or device manufacturer.

If you have any questions or concerns about this statement or how your information is collected and used, please contact Therapy Within directly.

Security

We maintain security measures to protect your personal information from unauthorised access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed to be 100% secure. While Therapy Within makes every effort to protect the personal information you share with us through our Site, you acknowledge that the personal information you voluntarily share with us through this site could be accessed or tampered with by a third party. You agree that we are not responsible for intercepted information shared throughout the Site without our knowledge or permission. Additionally, you release us from any claims arising out of or related to using such intercepted information unauthorisedly. We take precautions to protect the confidentiality of personal information. 

Sharing

Please be aware that when you use our Site to post comments and share other information, any information you provide may not be secure and can be collected and used by others. As a result, you should exercise caution before you make such disclosures.

Your Consent

Using our website, you consent to all terms and conditions of this website privacy policy, including the online collection and use of your personal information.

We do not require an individual to consent to the collection, use, and disclosure of personal information as a condition of obtaining our products and services unless those products and services cannot reasonably be provided without that information. We take precautions to protect the confidentiality of personal information.

Our policy for retention and removal of information

Suppose you are a resident of the UK and Northern Ireland. In that case, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please get in touch with us directly. 

Notification of Changes to our Privacy Policy

Client acknowledges and agrees that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this policy will be posted on this Site.

Contacting Us

If you have questions regarding this privacy policy, you may contact us at the website Therapy Within.uk.

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